1. Pook & Pook’s auctions are open to the public. Buying at auction is easy and our knowledgeable staff is available Monday through Friday to assist you with any questions you may have about bidding at auction (please call (610) 269-4040 or email us at firstname.lastname@example.org with any questions).
2. There are four ways to bid through Pook & Pook: in person, absentee bids, bidding by telephone and internet bidding through PookLive!, Bidsquare, Invaluable or other online live bid platform. Please keep in mind that phone, absentee, and internet bidding should be arranged and registration confirmed well before the start of each auction session.
3. The final sale price is the hammer price plus the buyer’s premium (and any applicable sales tax). At Pook & Pook, the buyer’s premium is 24% (see Conditions of Sale, 26% if bidding through PookLive, Bidsquare, Invaluable, or other online live bid platform).
4. Pook & Pook holds several different kinds of auctions. Our Americana and International auctions include antique furniture, fine art, folk art, oriental carpets, porcelain, and period accessories. The items in these auctions carry a limited guarantee which protects bidders from any major discrepancies in the description that affect the value of the item(s) purchased (see Terms of Guarantee). Our Decorative Arts Sales or other online only sales feature a range of items including furniture, art and accessories, which are sold as is with no guarantees. Our Decorative Arts Sales are fun and fast paced and offer bidders the opportunity to take home unique pieces at reasonable prices.
5. When you come to Pook & Pook, please be sure to bring your driver’s license and a major credit card for the purpose of opening an account with Pook & Pook and registering to bid.
6. When bidding at auction you have entered into a contract, which means that if you are a successful bidder, you are required to pay for your purchase. Therefore, it is important that you inspect all items before you make a purchase (look at the image, read the description, review the condition report, inspect the item in person if possible and, if you still have questions, please submit a request to email@example.com or give one of our experts a call at (610) 269-4040 and we’ll be happy to assist you). We endeavor to be fair and forthright with our descriptions and condition reports, however we ask that bidders acknowledge that antique items often show normal signs of use and wear consistent with age that may not be specified in a condition report. If you have expectations of perfection in the items you purchase, it is advisable that you inspect lots in person and that you do not submit absentee bids as your definition of condition may be more exacting than an appraiser could have time to verify (see Conditions of Sale for more information or click on the Inquire button to ask a question or request a photo).
7. We sell about 100 lots per hour during our Americana and International auctions and about 150 lots per hour during our Decorative Arts or other Online only auctions. When the auctioneer says “sold”, title of the lot passes to the high bidder. In the case of a dispute, the auctioneer’s decision is final.
8. Once you’ve made a purchase, you can pay for it with cash, check, bank check, money order or bank wire transfer (see Payments page for more detailed information). Major credit cards are also accepted; however, you must be an established client and there is an additional 3.5% surcharge. When payment is complete our staff will retrieve your items. If you’re not in attendance at the auction, you can schedule a pick up or we will prepare your purchase for the shipper of your choice. All items must be paid for within 10 days of the day of sale and picked up within two weeks of the day of sale (see Payment and Shipping for more information).