All pick-ups or shipping arrangements must be
made within seven (7) days of the auction

PICK-UP

Payment in full is required in order to pick-up your items. To schedule a pick up for small items (10 lots or less), click here: Auction Pick-Up. To schedule an appointment for more than 10 small items, please schedule two back-to-back appointments. For large items (furniture, etc.), call our office at (610) 269-4040 to schedule. Please bring your own packing materials and assistance for loading items into your vehicle. New buyers who pay with a personal or business check must wait until the check has cleared before removing their purchases from the gallery.

SHIPPING

Pook & Pook offers in-house shipping for select items. For items not eligible for in-house shipping, Pook & Pook has provided (see below) a list of trusted local professionals who have offered their services. Please email shipping@pookandpook.com with any questions regarding shipping.

In-house shipping (items marked eligible for in-house shipping in the description)
Please email shipping@pookandpook.com

For shipment of small items we are unable to ship in-house the following companies have offered their services:

The Packaging Store (mainly small items, but also ships and transports large items) Lansdale, PA
www.gopackagingstore.com
hello@packandshipnow.com
(215) 361-6940, fax: (215) 361-6941

Philadelphia Mailroom
www.philadelphiamailroom.com
phillymailroom@gmail.com
215-745-1100

UPS Store 3273
store3273@theupsstore.com
610-917-8100

For shipment of large items (furniture, sculptures, etc.), the following companies have offered their services:

Scott Cousins (East Coast)
scottcousins22@aol.com
(978) 491-9353

Dan Meixell (Eastern half of US including TX)
danmeixell@zoominternet.net
(302) 540-7213

Plycon Transportation Group (Worldwide)
plycongroup.com
cap@plyconvanlines.com
(310) 419-1200

HOW THE SHIPPING PROCESS WORKS:

All items must be picked up, or shipping arrangements made, within one week of the day of sale. Pook & Pook staff cannot release items to any shipper, or begin the in-house shipping process, until your auction invoice has been paid in full. Please note that new customers paying their auction invoice with a personal/business check or international money order/cashier’s check must wait ten days post-deposit before their items may be released. This release date is supplied to the shipper.

1. For in-house shipping

• Shipping estimates are not available for items purchased at online only auctions. Shipping and handling charges are based on packaging, size of item, weight of item, zip code, and insured value. If you opt out of insurance, you must do so in writing.
• Please contact us as soon as possible to let us know if you wish to use in-house shipping – email shipping@pookandpook.com or call (610) 269-4040.
• Once payment for your purchase is received and you have notified us you want in-house shipping, your item(s) is then packed and you will be billed for the cost of shipping and handling. Please allow 5-10 business days depending on the size of your order.
• Packing and shipping costs are separate from your auction invoice. Once shipping and handling are paid for, your item (s) will be shipped.

2. For third-party shippers:

• Contact one or more of the shippers listed, or a shipper of your own choosing, to obtain a shipping estimate if needed. Be sure to provide the shipper(s) with the following information: your name (as it appears on your invoice), lot#(s) purchased, invoice total, and the zip code to which the item(s) is being shipped. Shipping and handling charges through third-party shippers are based on packaging, size of item, weight of item, zip code, insured value, etc.
• Contact us to let us know the name of your chosen third-party shipper – email shipping@pookandpook.com or call (610) 269-4040.
• Once your auction invoice is paid, your item(s) may be collected by your chosen shipper. We will schedule times when third-party shippers (on the list above) can collect purchases throughout the work week following each auction. Independent shippers not listed above must call (610) 269-4040 to schedule a pick-up time.
• Once your purchase has been picked up by the third-party shipper, all communication regarding shipment of your purchase should be done directly with that third-party shipper.
• Third-party packing and shipping costs are separate from your auction invoice. You must pay the third-party shipper directly for shipping and handling.

NOTE: Items left here more than ten (10) days will incur storage fees at a rate of $5.00 per lot per day (this rate applies to all items regardless of size or value).