I joined Pook & Pook in early 2020, with previous experience successfully running an antique auction house. I was fortunate enough to be given the task of designing and implementing an in-house shipping department as an added convenience for our customers. I am very proud of this accomplishment and grateful to the team members who played a key role.
I oversee all shipping operations and procedures, process shipping orders, provide shipping quotes and customer service, work with third party shippers and transporters, and I am a packing specialist as well. I work closely with our expert packing specialist, along with the front desk staff to continually improve operations and increase efficiency and accuracy. During auctions, I frequently participate in clerking, clerking an online platform, phone bidding, or jumping in to help wherever I’m needed.
Outside of work, I enjoy spending time with my husband and two sons, family, friends, and pets.